OEM/ODM PREMIUM ACTIVEWEAR SUPPLIER

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Customization FAQ
  • （1）How long will it take to received the customized clothing sample?

    Estimated Sample Production & Delivery Timeline


    The total time required to receive your customized clothing sample depends on several factors, including design complexity, fabric selection, and customization requirements. Here’s a general breakdown of our process:

    1️⃣ Design Confirmation (1-3 Days)
    Once we receive your design details, fabric preferences, and customization requirements, our expert team will review and confirm all specifications. If any adjustments are needed, we will communicate with you promptly to ensure accuracy before proceeding.

    2️⃣ Fabric & Material Sourcing (3-5 Days)
    If we have the fabric in stock, we can begin production immediately. For special fabric requests or custom dyeing, sourcing may take an additional few days.

    3️⃣ Pattern Making & Sample Production (5-7 Days)
    Our skilled production team will create patterns, cut fabrics, and assemble your customized sample. Every piece undergoes strict quality control to ensure perfect fit, durability, and design accuracy.

    4️⃣ Final Quality Inspection & Packing (1-2 Days)
    Before shipment, our quality control team will thoroughly inspect the sample to ensure it meets your expectations. We will also provide detailed photos and videos for your review.

    5️⃣ Shipping & Delivery (5-15 Days)
    We work with reliable international couriers (DHL, FedEx, UPS) to ensure fast and secure delivery. Shipping time varies based on your location but FAST express typically takes 3-7 days. ECONOMIC express typically takes 7-12 days.

    Total Estimated Time: 10-20 Days
    Standard sample production: 10-15 days
    Special customization (unique fabrics, complex designs): 15-30 days

    For urgent orders, we offer expedited production services, depending on material availability. Let us know your deadline, and we will do our best to accommodate your request.

    We are committed to providing high-quality, professional service to ensure your customized clothing sample is exactly as envisioned. Feel free to share more details about your project, and our team will assist you every step of the way!

    📩 Contact us for more details or to start your order today! 
    Mar 24,2025
  • （2）What is the production lead time for custom clothing?

    Custom Clothing Production Lead Time


    1️⃣ Order & Design Confirmation (3-5 Days)
    Once we receive your design details, fabric selection, sizing, and customization preferences, our team will carefully review and confirm all specifications. We will provide technical sheets, patterns, or digital mock-ups for approval before moving to production.

    2️⃣ Fabric & Material Sourcing (5-10 Days)
    For in-stock fabrics, we can proceed immediately. If custom fabrics, special colors, or unique materials are required, sourcing may take additional time. We will always communicate any lead times upfront to ensure transparency.

    3️⃣ Pattern Making & Sampling (7-12 Days, if required)
    If you require a pre-production sample, our team will develop accurate patterns, cut fabrics, and produce a sample for approval. This process ensures that the bulk production meets your expectations.

    4️⃣ Bulk Production (15-30 Days)
    Once the sample is approved, we begin mass production. Lead time depends on order quantity and design complexity:
    Basic designs (T-shirts, leggings, tank tops): 15-20 days
    Complex designs (custom dyeing, embroidery, multi-panel construction): 20-30 days

    5️⃣ Final Quality Control & Packing (2-5 Days)
    Before shipment, our quality control specialists conduct a thorough inspection to ensure that each piece meets your exact requirements. Products are then carefully packed for safe delivery.

    6️⃣ Shipping & Delivery (5-10 Days)
    We work with DHL, FedEx, and freight partners to ensure timely delivery. The shipping time varies based on destination and shipping method.

    Total Estimated Lead Time: 30-55 Days
    Standard orders (with in-stock materials): 30-40 days
    Custom fabrics, complex designs, or large quantities: 40-55 days

    If you have a tight deadline, we offer expedited production options depending on fabric availability. Let us know your requirements, and we will tailor a production plan to meet your timeline.

    At AOLAFREE, we take pride in our expert craftsmanship, efficient processes, and commitment to quality. We look forward to collaborating with you!

    📩 Contact us today to discuss your project!

    Mar 24,2025
  • （3）What is the minimum order quantity for custom clothing?

    Minimum Order Quantity (MOQ) for Custom Clothing


    🔹 MOQ per color & fabric: 100-150 pieces per color per style
    🔹 Fabric roll requirement: One fabric roll per color (each roll produces approximately 100-150 pieces)
    🔹 MOQ per style: 100-150 pieces (to optimize cutting and production efficiency)

    Why is MOQ Required?

    1️⃣ Fabric & Production Efficiency
    Each fabric roll is dyed and processed in bulk, ensuring color consistency and minimizing waste. Since fabrics are sourced in full rolls, smaller orders may not be viable without excess fabric wastage.

    2️⃣ Cost-Effective Manufacturing
    Production costs, including cutting, sewing, and printing, are optimized when working with MOQ orders. Lower quantities result in higher costs per unit, making production less efficient.

    3️⃣ Quality Control & Color Consistency
    When producing a batch of 100-150 pieces per color, we ensure consistency in fabric, stitching, and finishing. Smaller quantities may result in color variations and increased material loss.

    Flexible MOQ Solutions

    We understand that different businesses have varying needs. To support your brand, we offer:

    ✅ Mixing size in each MOQ – If one Style have 4 size per color, we can cut the fabric by average 25pcs/color/size. 
    ✅ Bulk Orders for Cost Savings – Higher quantities significantly reduce production costs per piece, making them more budget-friendly.

    Next Steps

    If you have specific requirements, our team is happy to assist with fabric selection, production planning, and customization options to meet your needs.

    📩 Contact us today to discuss your custom order! We look forward to working with you.
    Mar 24,2025
  • （4）Do i need to provide original design files to customize clothing?

    Do You Need to Provide Original Design Files?


    🔹 If You Have Original Design Files (Recommended):
    Providing AI, PSD, PDF, or high-resolution PNG files for logos, patterns, or prints ensures precise reproduction of your design. For cut-and-sew styles, tech packs with detailed measurements, stitching instructions, and fabric specifications will streamline production and ensure the best results.

    🔹 If You Don’t Have Original Files:
    No worries! Our experienced design and production team can assist with:
    ✔ Recreating designs based on Our similar custom design with sketches, reference images, or written descriptions
    ✔ Providing design templates for customization
    ✔ Suggesting fabric, color, and trim options for your style

    Why Are Design Files Important?

    1️⃣ Ensures Accuracy & Consistency
    Detailed design files allow us to replicate your vision exactly as intended, ensuring precision in fabric selection, color matching, and sizing.

    2️⃣ Speeds Up Production Process
    With clear specifications, we minimize the need for revisions, reducing sample development time and ensuring faster production turnaround.

    3️⃣ Avoids Miscommunication & Errors
    Having a well-documented tech pack or artwork file eliminates guesswork, ensuring that every detail of your custom clothing is correctly executed.

    Next Steps

    Whether you have complete design files or just an idea, we are here to help! Our team can guide you through the customization process to ensure your clothing meets your brand's expectations.

    📩 Contact us today to discuss your custom project!
    Mar 24,2025
  • （5）Can you customize clothing according to my design requirements?

    Can We Customize Clothing According to Your Design Requirements?


    ✅ Yes! We specialize in full customization services, including:

    * Fabric selection: Choose from a wide range of performance, sustainable, and fashion fabrics
    * Color matching: Custom Pantone color matching available
    * Fit & sizing: Standard or fully customized sizing per your specifications
    * Printing & embroidery: Screen printing, sublimation, heat transfer, 3D embroidery, and more
    * Branding details: Custom labels, tags, and packaging to align with your brand identity

    How We Ensure Your Design is Produced Accurately


    🔹 If You Have a Complete Design (Tech Pack, AI/PDF Files)

    * We follow your design instructions precisely, ensuring fabric, colors, and measurements match your specifications
    * A pre-production sample is made for approval before mass production

    🔹 If You Need Design Assistance

    * Our experienced design team can assist with pattern development, logo placement, and material selection
    * We offer ready-made templates that can be customized to fit your brand

    Why Choose Us?


    1️⃣ Experienced Manufacturing Team – We work with leading brands and ensure top-quality production
    2️⃣ Flexible MOQ – We support both small and large orders with optimized cost structures
    3️⃣ Strict Quality Control – Every item goes through rigorous testing and inspections
    4️⃣ Efficient Lead Times – Streamlined production processes for fast turnaround times

    Next Steps

    Let’s discuss your design requirements in detail! Our team is ready to provide expert guidance and solutions to make your custom clothing line a success.

    📩 Contact us today to start your custom clothing project!
    Mar 24,2025
Service FAQ
  • （1）If i am not satisfied with the received custom order clothing, can i return or exchange it?

    What If You Are Not Satisfied with Your Custom Order?


    As all custom clothing is produced according to unique specifications, we typically do not accept returns or exchanges for customized products. However, we stand by our quality and offer comprehensive after-sales support to address any concerns.

    Our Quality Assurance Process


    ✔ Pre-Production Sample Approval – We produce a sample for your review before mass production to ensure accuracy in design, fabric, color, and fit.
    ✔ Strict Quality Control (QC) – Each garment undergoes multiple inspection stages before shipping to ensure high-quality standards.
    ✔ Detailed Order Confirmation – Before production, we provide a detailed order confirmation document, including fabric choices, sizing, and customizations, to avoid misunderstandings.

    How We Handle Quality Issues

    🔹 If There’s a Manufacturing Defect – If the issue is caused by a manufacturing defect (e.g., incorrect size, stitching issues, fabric flaws), we will offer a solution, such as remaking the affected items or providing a partial refund/credit.

    🔹 If the Issue is Due to Incorrect Specifications from the Client – If the issue arises from incorrect specifications provided during ordering, we will work with you to find a reasonable solution, such as a discount on a re-order.

    🔹 If Minor Adjustments Are Needed – For small issues that can be easily fixed, we may offer guidance on local alterations or provide compensation for adjustments.

    Next Steps

    We encourage open communication throughout the production process to ensure your expectations are met. If you have concerns with your received order, please contact us within 7 days of delivery with clear photos and details, and our team will review your case promptly.

    Our goal is to build long-term business relationships by providing high-quality products and professional customer service.

    Mar 24,2025
  • （2）Do you provide international shipping?

    Our International Shipping Services


    ✔ Worldwide Coverage – We ship to most countries globally, partnering with trusted logistics providers such as DHL, FedEx, UPS, TNT, and EMS for express shipments and major freight forwarders for bulk orders.

    ✔ Flexible Shipping Options – Depending on your order size, budget, and urgency, we offer:

    *  Express Shipping (Air Courier) – Fast and ideal for small orders or urgent samples (typically 5-7 business days).
    *  Air Freight – A cost-effective alternative for medium-sized orders, usually taking 7-12 business days.
    *  Sea Freight – The most economical choice for bulk orders, with a transit time of 20-45 days depending on the destination.

    ✔ Customs & Documentation Support – We provide all necessary shipping documents (commercial invoice, packing list, certificate of origin, etc.) to ensure smooth customs clearance. If you need specific documentation, such as Form A, Form E, or CO (Certificate of Origin) for duty benefits, we can arrange it accordingly.

    ✔ Secure Packaging – All products are carefully packed to prevent damage during transit, ensuring your order arrives in perfect condition.

    Shipping Process & Tracking

    Once your order is dispatched, we will provide:
    📦 Tracking Number & Link – You can monitor real-time shipment updates.
    📄 Shipping Confirmation List & Invoice – Sent via email with full details.
    💬 Dedicated Support – Our team is available to assist you with any shipping inquiries.

    Estimated Shipping Costs

    Shipping costs vary based on destination, package weight/volume, and shipping method. We will calculate the best shipping option for you and provide a detailed shipping quote before finalizing the order.

    Next Steps

    If you have specific shipping requirements or would like a customized shipping plan, feel free to discuss them with us. We are here to ensure a smooth and cost-effective delivery process!

    Mar 24,2025
  • （3）How is your packaging?

    Packaging Process & Options


    ✔ Individual Packaging – Each garment is carefully folded and packed in a transparent, resealable polybag to prevent dust, moisture, or contamination. If you require customized polybags with your brand logo, we can accommodate that as well.

    ✔ Bulk Packaging – For larger orders, we offer bulk packaging with multiple units placed in strong, reinforced cartons to minimize shipping costs while maintaining product safety.

    ✔ Custom Packaging – We provide customized packaging solutions including:

    * Branded polybags or zip-lock bags with your logo
    * Custom-designed boxes with your brand identity
    * Specialized hangtags, labels, and wrapping paper
    * Eco-friendly, biodegradable, or recyclable materials upon request

    ✔ Carton Protection – We use five-layer corrugated export cartons to protect your order from external pressure or impact during shipping. Cartons are securely sealed with reinforced tape to prevent tampering.

    ✔ Moisture & Damage Prevention – For long-distance and international shipping, we add desiccant bags inside the cartons to absorb moisture and prevent mold or mildew.

    Carton Specifications

    Our standard export carton size depends on the order volume and type of garments. We typically use:
    📦 Small Cartons: Suitable for lightweight garments like T-shirts and leggings.
    📦 Medium Cartons: Ideal for jackets, hoodies, and activewear sets.
    📦 Large Cartons: Used for bulk shipments or oversized apparel.

    Each carton is labeled with:
    ✅ Product details (style, size, quantity, color)
    ✅ Order number & batch number
    ✅ Handling instructions (fragile, waterproof, etc.)
    ✅ Your brand logo (optional, upon request)

    Additional Protection for International Shipping

    For large or high-value orders, we offer extra packaging reinforcement, including:
    📌 Shrink wrapping to prevent external damage
    📌 Bubble wrap layering for fragile or premium products
    📌 Palletized packaging for bulk orders to ensure stability during transportation

    Next Steps

    If you have specific packaging requirements, let us know! We can customize the packaging to align with your brand standards and ensure a safe and professional delivery experience.

    Mar 24,2025
  • （4）Do you provide sample?

    Types of Samples We Offer


    ✅ Standard Fabric & Material Sample – If you want to check the quality of fabrics, stitching, and color options, we can send fabric swatches and material samples for evaluation.

    ✅ Prototype Sample (Blank Sample) – If you need to assess the fit, stitching quality, and fabric feel, we can provide a basic garment sample without branding or customization.

    ✅ Customized Sample – For clients who require a fully customized sample with specific designs, prints, embroidery, logos, or patterns, we can create a one-off custom sample based on your exact specifications.

    ✅ Pre-Production Sample (PPS) – Before mass production, we offer a final approved sample to ensure all details meet your exact requirements. This step is essential for quality assurance.

    Sample Production Timeline

    ⏳ Standard Fabric Sample: 3-5 days
    ⏳ Basic Blank Sample: 5-7 days
    ⏳ Fully Customized Sample: 7-12 days (depending on complexity)
    ⏳ Pre-Production Sample: 7-15 days (based on final adjustments)
    We always work to provide fast and efficient sample production while maintaining the highest quality standards.

    Sample Cost & Refund Policy

    💰 Sample fees vary depending on design complexity, fabric selection, and customization level. However, once you confirm a bulk order, the sample cost can be deducted from the final production cost.

    📦 Shipping fees are covered by the customer, but we work with reliable international shipping partners (DHL, FedEx, UPS, etc.) to ensure fast and secure delivery.

    Why Choose Our Sample Service?

    ✔ Precision & Attention to Detail – Every sample is crafted with accurate stitching, sizing, and finishing to reflect bulk production quality.
    ✔ Wide Range of Fabric Choices – We offer premium sportswear and performance fabrics, including sustainable and functional materials.
    ✔ Professional Communication & Support – Our team will guide you through every step, ensuring smooth revisions and final approvals.

    Next Steps

    Mar 24,2025
PRODUCTS FAQ
  • （1）Do you have any quality guarantees?

    Our Quality Control Process 


    We follow a multi-step quality control system to guarantee that every garment meets high industry standards before shipment:

    ✅ Fabric & Material Inspection – We source only premium fabrics and conduct thorough inspections to check for defects, color accuracy, and material consistency before production begins.

    ✅ Pre-Production Sample (PPS) Approval – Before bulk production, we create a pre-production sample (PPS) to confirm that all design elements, stitching details, printing, and measurements meet your requirements.

    ✅ In-Process Quality Checks – Our team performs continuous inspections during cutting, sewing, printing, and embroidery stages to maintain precise workmanship and avoid defects.

    ✅ Final Product Inspection (AQL Standards) – Before shipping, every batch undergoes a 100% final quality check based on AQL (Acceptable Quality Level) standards, ensuring there are no defects, loose stitches, or inconsistencies in sizing, printing, or finishing.

    ✅ Professional Packaging & Secure Shipment – We use secure and protective packaging to ensure garments arrive in perfect condition without damage during transportation.

    Our Quality Guarantee

    🔹 Strict Manufacturing Standards – We comply with international quality certifications and industry best practices.
    🔹 Defect-Free Guarantee – If there are any manufacturing defects, we offer free replacements or rework services to ensure customer satisfaction.
    🔹 Color & Size Accuracy – We use precise digital color matching and strict size grading to ensure the final product aligns with your specifications.
    🔹 Sustainable & High-Performance Materials – Our fabrics are tested for durability, breathability, stretch, and moisture-wicking performance, making them ideal for sports and activewear.

    What If There’s an Issue?

    We value long-term partnerships, so if you encounter any unexpected quality concerns, we offer:

    ✔ After-Sales Support – Our team will promptly address any issues with solutions tailored to your needs.
    ✔ Reproduction or Compensation – If quality defects are confirmed, we will arrange for replacements or partial compensation to minimize your business risks.

    Partner with a Trusted Manufacturer

    By choosing AOLAFREE, you are working with a reliable, experienced, and quality-driven manufacturer that prioritizes your brand’s reputation. Our commitment to precision, durability, and excellence ensures that your custom clothing is manufactured to the highest standards.

    Mar 24,2025
  • （2）Are you a Sportswear customization Manufaturer?

    Why Choose Us as Your Sportswear Manufacturer?


    ✅ Expertise in Customization – We specialize in custom sportswear manufacturing and offer OEM & ODM services, allowing you to personalize designs, colors, fabrics, logos, patterns, and sizes to fit your brand identity.
    ✅ High-Performance Functional Fabrics – We use moisture-wicking, breathable, quick-dry, and sustainable materials to ensure superior comfort and durability for yoga, gym, running, cycling, and other sportswear categories.
    ✅ Advanced Manufacturing Technology – Our factory is equipped with state-of-the-art machinery, including sublimation printing, seamless knitting, laser cutting, embroidery, and digital heat transfer, ensuring precise, high-quality production.
    ✅ Strict Quality Control (AQL Standards) – We implement multi-stage quality inspections throughout the production process, from raw materials to final packaging, to ensure every garment meets international quality standards.
    ✅ Flexible MOQs & Scalable Production – We accommodate small-batch orders for startups while having the capacity to scale up large-volume production for established brands and retailers.
    ✅ Fast Sampling & Efficient Lead Time – Our team provides rapid prototyping and sample development to help you finalize designs quickly, with bulk production lead times optimized for efficiency.


    Our Custom Sportswear Categories

    🔹 Yoga Wear & Athleisure – Leggings, sports bras, tops, and jackets with high-stretch, breathable, and sustainable fabrics.
    🔹 Gym & Fitness Wear – Compression wear, tank tops, performance T-shirts, and seamless activewear for intense workouts.
    🔹 Modest Activewear – Hijab-friendly sportswear, long-sleeve workout tops, and loose-fit fitness apparel for diverse markets.
    🔹 Cycling & Running Apparel – High-performance jerseys, shorts, and jackets designed for endurance and comfort.
    🔹 Teamwear & Uniforms – Custom jerseys, training gear, and professional team sports apparel with logo branding options.

    Partner with a Trusted Sportswear Manufacturer

    At AOLAFREE, we are more than just a manufacturer—we are your strategic production partner, helping you build a strong and competitive sportswear brand. Whether you are a startup, wholesaler, or established brand, we ensure a seamless and professional production experience.

    Mar 8,2025

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